How to Shop Guide

Welcome to the new, dedicated Atonement & Memorable Moment eStore for Chase Business Banking Clients.

Click on “Atonement” or “Memorable Moments” to begin shopping.

New Feature! Review all available preapproved occasion messages on the store. Click the link on the Home Page.

Browse the items available in each collection. You can sort the items by Price, Item Number and Product Name.

Click on the image of an item you wish to order.

Review the product details carefully and take note of the client messages and any personalization that is allowed per item.

Choose your desired message from the “Select Option” drop-down menu and click “Add to Cart.

Once you’ve added the item to your shopping cart, please add any applicable notes in the Notes text box in the lower left section. This can include your personalized signature, if the item allows.

Before proceeding to check out, please select the Gift Purpose from the drop-down menu in the lower right corner. The gift purpose should match your gift message selection.

On the Checkout page, confirm or update your Shipping Address for the gift. If you wish to ship directly to your client, click “Change Address” to enter a new one.

PLEASE NOTE: The Billing Address will be used for additional data collection. Please see the next screenshot to properly input the data needed.

To assist in proper data collection and reporting, please fill out the billing address for each order with the following information.

First Name/Last Name - enter the BRM’s Name
Company – enter the Area Manager Name/Market (formatted with “/” between the name and market).

Under Payment Method, make sure “Reference Number” is selected and enter the Client’s ECI code in the text field. This is a required field and must be filled in before you place your order.

Review the details of your order one more time and click “Place Order” to submit. You will receive an on-screen confirmation and order number immediately after clicking the red button. You will also receive a confirmation email from Zorch with a summary of your order.